Services
HiTRUST
Passion & Experience:A full range of expert services
Specialist knowledge and expertise is necessary to help implement new technology or processes and to improve production efficiency. We provide you with expert services for anything from plant audit to production support, from project management for the construction of a new plant to technical assistance in improving existing output efficiency. We can train your staff in our own dedicated training centre or on-site, in the environment in which they actually work.
The Glass People of Heye are your production experts to meet the future challenges!
- Expert services from plant audit to production support
- Project management for greenfield projects and modernisations
- TAA - Technical assistance to improve plant efficiency
- Hot End engineering
- Training center and on-the-job-training in glass plants
- Heye Remote Support Services

Heye Service Cycle -
consisting of the following steps
- Expert consultancy to develop the best solutions jointly
- Supervision of installation and commissioning for a successful start-up education and training to prepare the team
- Production support to solve day-to-day problems
- Mould design support to achieve the best results
- Delivery of parts and components - fast and flexible
- Fast and professional repairs
- Plant audits to evaluate performance and make dedicated proposals for technical assistance
- Modernisation of plants and upgrade of machines and equipment to increase productivity
The Service Cycle is based on
- TAA - Technical Assistance Agreement
- 24/7 emergency hotline
- NNPB/PB/BB process experience
- Glass chemistry know-how